New Job Vacancy at Nokia Tanzania - Dar es salaam, FLM Manager | March, 2019
AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Position: FLM Manager
Location: Dar es Salaam, Tanzania, United Republic of, Tanzania, United Republic of
📁 Customer Services
💼GS Global Services
1800000S39
Experience in FLM Manager
· Manage maintenance contract implementation including the FLM subcontractors to deliver daily operations & maintenance activities to customer within contractual SLA.
· Apply, improve and ensure that the fault management process implemented and respected on field activates.
· Operations improvement plan through outage analysis for Active and Passive operations.
· Process developments to improve operational efficiency.
· Infra Operations & Maintenance Management of Core/BSC –MGW & cell sites of Airtel Tanzania.
· Need to Ensure Company targeted GP and NP through effective cost controlling.
· Subcontractor governance to have effective delivery of operational assignments.
· Complete Operations management through:
· Responsible for driving Operational / Business excellence initiatives for delivery teams.
· Aligning the delivery teams to meet Scope of Work & Contractual obligations of customer on both Compliance / Regulatory requirements.
· Manage customer relationship / service delivery / process orientation to meet the operational requirements.
· Managing program Profit &Loss through effective workforce management and optimal cost management.
· Cost projections for the entire operations and tracking the cost with monthly reviews.
· Monitoring all Operational Expenditures.
· Close co-ordination with other operators for better network availability in shared sites.
· Conducting & supervising governance meetings with customer and subcontractors.
· Management of vendors.
· Regular meetings with vendors to enforce effective governance
· Contractual compliance by ensuring correct deliverables as demanded in contract for both customer and for subcontractors delivering task to assist our operations delivery.
· Efficient Operations & Maintenance of network
· Supervising & providing necessary support to teams
. Good communication skills
· Experience in FLM management
· Excellent inter-personal skills and proven availability to work under high pressure
. Capability to build trust and communicate efficiently
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